Patron Advocate

Patron Advocate

Navigating life's challenges can sometimes feel overwhelming, but you don't have to face them alone. Our Patron Advocate, Katie Miller (CDCA), is here to provide compassionate, professional support to help you access the necessary resources and assistance.

Katie Miller offers case management services at the library. Here's how she can help:

Services Offered

Katie's role as Patron Advocate is all about connecting you with support and resources, including:

  • Meeting Basic Needs
    Assistance in finding food, clothing, and shelter.
  • Applying for Benefits
    Guidance for applying to programs like Medicaid, Medicare, Social Security (SSI/SSD), SNAP (food stamps), HEAP/PIPP, and more.
  • Scheduling Appointments
    Help in scheduling medical and mental health appointments.
  • Community Resources
    Information about and referrals to local organizations and services.
  • Mental Health Crisis Support
    Assistance during mental health crises and connections to emergency services.
  • Mental Health Resources
    Information about mental health and available resources.

How It Works

Katie works one-on-one with patrons to tailor support to your unique needs. Whether you need help filling out paperwork, understanding your options, or if you would just like someone to talk to, our Advocate is here to guide you every step of the way.

Contacting the Advocate

Katie is available 12:00 - 8:00 P.M., Monday - Thursday, and 9:00 - 5:00 P.M. on Fridays.

Please stop by the Reference desk to ask for her, or schedule an appointment to ensure dedicated time for your questions and concerns.

Phone: (937) 284-1858

E-mail: kmiller@ccplohio.org

 

At the library, we believe in supporting our community beyond books. Let our Advocate help you take the next step toward meeting your goals.

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