Frequently Asked Questions

1. Download ePRINTit's Public Print Locations app from Google Play or Apple Store. 
2. Select what would you like to print. 
3. Select a provider location. 
4. Adjust print job settings and enter your library card number under User Information.
5. Select Print and accept the Terms of Use.
6. Enter your library card center at the Print Station at your desired location. Enter Payment to release your print job. Black and white copies are $0.15 & Color copies are $0.50. 

Yes. Wireless printing is available at any Clark County Public Library location. Copies are $.15 each for Black and White & $.50 for Color.

Go to https://tbs.eprintit.com/portal/#/ppl/upload/CCPL to get directions and upload files 

Patrons using wireless access must abide by our library Internet Usage Policy. Our Rules of Conduct also apply while on library property. This generally requires simple respect for the rights of others — no excessive noise, offensive language, etc. Breaking the rules may lead to loss of computer and/or library privileges.

Computers are operating on a walk-in basis but may be reserved in advance. Each patron is limited to 2 sessions or 60 minutes a day (whichever comes first). Call the Ask Us desk at 937-328-6903 or speak with an Ask Us staff member to make a reservation. Reservations can be made up to 4 days in advance. Reservations take precedent over walk-in use.

At the end of a session, the computer will reboot, and all information will be lost. Staff will attempt to sanitize the computer after each use, but due to circumstance that may not be possible. Please note that these computers will sanitized several times a day. Patrons may use at their own risk and are encouraged to wash their hands after using.

All terms subject to change at any time. 

.

Assistance will be at a very basic level. Staff cannot provide support for Office programs and computer applications, nor can staff assist in using/setting up a user's social media accounts or enter information into forms or applications. 

Yes, you can do all of the above. Please note that these devices will be sanitized several times a day. Patrons may use at their own risk and are encouraged to wash their hands after using. 

Yes. The Reference Department proctors exams for individuals taking correspondence, distance education, or professional development courses.

To set up a proctored exam, students are responsible for coordinating the exam with both their educational institution and the Reference Department. A student may schedule a time to take the exam, by calling the Reference Department at (937) 328-6903. Once the exam has been scheduled at the library, the student should contact their educational institution. The educational institution is responsible for seeing that the Reference staff receives the exam.

The library does not charge for this service, but all costs, including postage, are the responsibility of the student. Please note that some institutions require the proctor to sit with the student during the exam. We are not able to proctor these types of exams.

No. The library does not help with tax preparation.

However there are volunteers from AARP Tax-Aide who are offering free tax preparation to individuals ages 50 and older, that can’t afford a tax preparation service.

To search for places in Clark County that the AARP Tax-Aide volunteers will be visiting, please use the Tax-Aide Site Locator map, opens a new window.

Yes, however the library will not have everything. Because more individuals are filing electronically, the number of printed forms and booklets from the government have been reduced to help save money.

At the Main Library, we will have a limited supply of:
Federal forms and booklets – 1040, both forms and instruction books. You may also visit the IRS website, opens a new window to download forms.

State booklets – No instruction books or forms are currently being sent to the library. State forms/instructions can be obtained by visiting the Ohio Department of Taxation website, opens a new window. If you print them at the library, copies are $.15 each. You may also call their toll-free Forms Request line Call 1-800-282-1782, or by writing them at:

Ohio Department of Taxation
P.O. Box 2476
Columbus, Ohio 43216-2476

Limited supplies may also be available at the branch locations. Please contact the branch nearest you to check on availability.

You may register to vote at any Clark County Public Library location. In order to vote in an upcoming election, you must be registered thirty (30) days prior to the election. Forms can also be obtained online at https://olvr.ohiosos.gov/. 

Apply for a Golden Buckeye Card at any Clark County Public Library location to get senior discounts at a variety of businesses. More information on the Golden Buckeye program can be found at http://aging.ohio.gov/goldenbuckeye/.

No. The library does not offer passport service. Official information about U.S. Passports is available from the State Department website, opens a new window.

To find a location to apply for a passport use the Passport Acceptance Facility Search, opens a new window provided by the U.S. Department of State.